Course Officer at City, University of London

Founded in 1894, City, University of London is a global university committed to academic excellence with a focus on business and the professions and an enviable central London location.

City attracts around 20,000 students (over 40% postgraduate level) from more than 150 countries and staff from over 75 countries.

In the last decade, City has almost tripled the proportion of its total academic staff producing world-leading or internationally excellent research. During this period, City has made significant investments in its academic staff, its estate and its infrastructure and continues to work towards realizing its vision of being a leading global university.


Bayes Business School (formerly Cass) is among the small group of business schools with an established reputation for excellence in both business research and education. Bayes holds the “triple-crown” accreditation from the Association to Advance Collegiate Schools of Business (AACSB), the Association of MBAs (AMBA) and the European Quality Improvement System (EQUIS). The school and its programs are consistently ranked among the best in the world.

Bayes is not complacent about his achievements. On the contrary, we will be seeking to significantly develop our research and education and, critically, our engagement with practice. We are conscious that business schools are experiencing disruption in how research is undertaken and disseminated, how education is delivered and what is expected by business and society from a business school.


The postholder is responsible for the daily administration of one of our 21-degree programs including academic support, student, and assessment administration.

You will have the responsibility for ensuring the provision of an efficient and professional service to students and academic staff, including the Academic Program Directors, module leaders and senior tutors.

This role will require some evening and weekend work and has the opportunity for international travel.

Person Specification

With a customer-centered approach, you will have administrative experience in an office environment ideally within higher education. You will have excellent communication and organizational skills and will be able to work comfortably within a team with a minimum of supervision.

You will have a good understanding of working with and managing a CRM system and student Visual Learning Environment (VLR).

Additional information

City offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

At City, subject to agreement, roles may be undertaken in a hybrid way with a combination of working on campus and at home each week

Where a hybrid working arrangement can be accommodated, specific details will be discussed and agreed with the successful candidate in advance of them commencing their new role. Where a hybrid working arrangement is agreed, this will not detract from any comprehensive induction.

Regardless of where colleagues are working, City, University of London’s premises will be their primary and contractual place of work.

Closing date: 31st October 2022 at 11:59pm.

Interview: 16th November 2022

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions.


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