Communications Manager – HigherEdJobs

Department Summary & Job Purpose:

The Office of the Provost and Dean of Faculty supports and oversees the Division of Academic Affairs in service of its mission to deliver the academic program. Comprising over 450 faculty and staff and over 120 emeriti faculty, the division includes 35 academic departments and programs; NEXUS; the academic centers; the Mount Holyoke College Art Museum; the Office of the Registrar; the Office of Sponsored Research; the Teaching and Learning Initiative; and Library, Information, and Technology Services (LITS).

The Communications Manager is an integral member of the Office of the Provost and Dean of Faculty and plays a key role in communicating to the Mount Holyoke community as well as external audiences. Working in a fast-paced and collaborative environment, this individual is an advocate of the College and is able to work under pressure to effectively communicate, including critical responses. This position helps shape policies, procedures, and best practices and is responsible for understanding key audiences and adapting messages through appropriate platforms. The ideal candidate will exhibit a high level of judgment and discretion, and be able to quickly draft highly polished communications.

Core Job Duties and Responsibilities:


  • Oversee and provide strategic direction to the Office of the Provost and Dean of Faculty communications, including crisis messaging, letters to support the work of campus partners, and reports, both ad hoc and routine, as needed.
  • Establish an effective annual communication plan for the Office of the Provost and Dean of Faculty.
  • Promote the college’s academic successes by collaborating with the Office of Communications and Marketing to produce news stories.
  • Serve as point person in the development and communication of divisional policies, procedures, and best practices.
  • Lead content creation and distribution of biweekly Provost and Dean of Faculty Newsletter, including but not limited to creating and editing content, soliciting submissions, and managing distribution. Partner with communications and marketing to assess and evaluate data related to Provost Office communications.
  • Maintain the division’s intranet site and develop new content including a centralized database of student research funding, prizes, and awards.
  • Partner with communications and marketing and academic departments to ensure up-to-date, accurate, and engaging website content related to academic programs. Review academic affairs websites and submit changes to the Office of Communications and Marketing.
  • Act as a liaison on behalf of the Provost and Dean of Faculty with the office of Communications and Marketing, campus communicators, and other committees related to marketing and communications.
  • Review and make changes to Faculty Legislation as instructed by faculty votes.
  • Review and update the Faculty Handbook, including updates to operational policies and procedures in a clear and concise manner.

Donor relations and governance

  • Partner with the Office of Donor Relations and Stewardship to streamline donor-reporting processes and increase the reporting of academic departments. Write and/or manage the production of donor reports (currently 17 endowed funds). Secure reports from academic departments across campus.
  • Oversee two committees of the Board of Trustees, including agenda creation and tracking, recording minutes, and drafting meeting appendices.



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