Manager, Adjunct Faculty Affairs – HigherEdJobs

Job Posting Summary

The Manager, Adjunct Faculty Affairs, helps facilitate administration of Adjunct Faculty Affairs and related operational activities in the Office of the Provost. This individual must be highly motivated, have a demonstrated record of attention to detail and strong organizational skills. They must be willing to engage in a variety of tasks, both small and large, to support effective and efficient management of Adjunct Faculty Affairs. The successful candidate will work to maintain databases and general data management, as well as internal and external communication and correspondence related to Adjunct Faculty Affairs, and assist with planning and coordination of related events. They will be able to support adjunct faculty personnel operations through (a) tracking of course assignments and (b) managing records associated with adjunct faculty appointments and faculty status; work with the Budget & Planning Analyst to maintain adjunct faculty information in Banner and master files related to adjunct faculty actions and dates, provide records-management support regarding adjunct faculty for College-wide needs; and support other documentation and processes related to adjunct faculty affairs. To this end, they should be familiar with data management systems used at Mercy, as well as other spreadsheet and form-building software. The person must be able to ethically handle confidential information and discreetly process sensitive information.

A. Administrative/Technical/Service

Adjunct Faculty Affairs Administration

Appointments, Status, and Compensation

  • Oversees maintenance of adjunct faculty information in Banner and in adjunct faculty master file.
  • Manages data regarding adjunct faculty and creates data analyzes and reports.
  • Supports Academic Affairs Budget & Planning team with adjunct compensation responsibilities:
    1. Faculty Load and Compensation information management;
    2. Payments for awards and internal grants; and
    3. Reports on part-time instructor activity relative to course assignments and payments.
  • Collaborates with Academic Departments, Academic Affairs Budget & Planning team, and Human Resources, to communicate updated adjunct faculty personnel information.
  • Collaborates with Academic Departments, Academic Affairs Budget & Planning Analyst, and Human Resources, to manage adjunct faculty transcripts, credentials, evaluations, and observations.
  • Communicates changes in adjunct faculty status (eg, change in rank, credentials, resignations, terminations) to Human Resources.
  • Communicates with other areas of the College and external parties as appropriate regarding adjunct faculty matters.
  • Manages part-time Academic Administrative Appointment letters, including coordination of documents for review and signature, distribution to Departments and Lecturers (as appropriate), and maintenance of signed documents.

Adjunct Faculty Resources and Support

  • Collaborates with Departments, Schools, and Office of the Provost colleagues in coordinating adjunct faculty development opportunities and other events, including orientations; seminars, workshops, or training sessions; and events-including managing logistics, ordering food, and contacting speakers.
  • Assists with maintenance of webpages for Adjunct Faculty Affairs.
  • Assists with maintenance of Faculty Guidebook.
  • Communicates with Academic Unit Heads, Deans, and staff on adjunct faculty matters.
  • Communicates with Adjunct Faculty regarding onboarding and Collective Bargaining Agreement (CBA) updates, as needed.

Adjunct Faculty Processing and Records Maintenance

  • Conducts all necessary follow-up with departments/individuals.
  • Communicates changes in process to all parties involved in the workflow (Deans, Associate Deans, faculty (f/t or p/t), and other administrators).
  • Performs critical records maintenance and quality assurance, related to adjunct faculty credentials; part-time administrative appointments; approval forms for administrative staff who teach; and adjunct rank and appointment letters.

General Office of the Provost Responsibilities

  • Pursues general Office of the Provost responsibilities, including filing, scanning, and indexing.
  • Assists in managing calendar and meetings for Associate Provost for Research, Grants, and Academic Initiatives.
  • Collaborates with Full-Time Faculty Affairs as needed.
  • Assists with event coordination.
  • Performs other duties as assigned

B. Organizational

  • Manages time and other resources to meet established short- and long-term goals within agreed-upon timeframes.
  • Maintains confidentiality and discretion in information management.
  • Communicates or implements ideas to proactively solve problems and develop the Office of the Provost and the College; and to support the vision, mission, and objectives of the College.
  • Uses resources wisely and effectively.
  • Participates in Office of the Provost performance improvement activities.
  • Works with Office of the Provost colleagues, and with campus community members, to implement and coordinate policies and processes.
  • Meets regularly with colleagues to facilitate and improve execution of responsibilities.
  • Identifies and initiates actions independently to support the College’s vision, mission, and objectives, and to resolve or avoid problems.
  • Takes effective action and initiative in troubleshooting and completing tasks.
  • Develops and implements initiatives to improve policies and processes, engages in the College community as a team member, and contributes positive morale in areas of responsibility.
  • Demonstrates flexibility in acceptance and completion of work assignments.

C. Education and Professional Development

  • Demonstrates willingness to develop technological expertise required for the role.
  • Identifies learning strengths and needs. Seeks to learn and continuously develop through learning resources.
  • Participates actively in professional development opportunities.

D. Communications and Relationships

  • Maintains open communication, collegiality, and teamwork within the Office of the Provost, and with partners in other areas of the College, including the Schools and Human Resources.
  • Ensures timely transmission of information and records to other parties as appropriate.
  • Provides students, staff, academic advisors, faculty, departments, and schools with information about the Office of the Provost, as appropriate.
  • Provides information to colleagues regarding adjunct faculty, as requested.
  • Demonstrates professional, courteous, and respectful attitude in working with students, faculty, staff, and other members of the Mercy College community.
  • Collaborates and cooperates with other administrators, staff, faculty, and students; and with all academic departments and non-academic units and areas.
  • Demonstrates written, oral, and interpersonal ability to work with all parties as needed, to perform the role in a professional manner, and to resolve difficult situations.
  • Demonstrates service excellence by responding to communications in a professional manner and resolving problems in a reasonable timeframe.
  • Demonstrates respect for others and inclusiveness that fosters cooperation and teamwork.

E. Policies and Procedures Compliance

  • Complies with all policies and procedures of Academic Affairs and the College, including but not limited to the College’s Code of Conduct.
  • Complies with all required training.
  • Identifies and reports gaps in policies and procedures to colleagues.

Qualifications

EDUCATION REQUIRED

  • Master’s degree preferred; or bachelor’s degree from accredited four-year college with three years of equivalent experience in a higher education administration context.

EXPERIENCES OR SKILLS REQUIRED

  • Demonstrated interpersonal, written and oral communication, problem-solving, organizational, and presentation skills.
  • Must be literate in ERP platforms like Banner, reporting applications like Argos, and form design and maintenance applications like Formstack.
  • Must be literate in office software, including and especially Microsoft Word and Excel, as well as PowerPoint and Outlook, and other applications and systems as required or beneficial to the position. Familiarity with data visualization applications like Tableau is a plus. In light of the analytical aspect of this role, Excel competency will be tested and will include pivot tables and v-lookups.
  • Demonstrated ability to manage multiple projects in a fast-paced work environment.
  • Demonstrated evidence of detail-orientation; orientation to service to faculty, staff, and students; ability to work independently; ability to work well under pressure and pay close attention to detail; and capacity for high level of confidentiality in handling sensitive information.
  • Ability to travel between campus locations required.
  • Willingness to occasionally work outside of standard workday hours to assist in special projects.

About Mercy

Mercy College has made the safety of our students, faculty, staff and our surrounding communities a top priority. As part of this commitment, we recently announced that students, faculty, and staff on our campuses are required to be vaccinated against COVID-19. As a prospective and/or a new employee, you will be required to comply with the College’s vaccination policy.

Mercy College is a dynamic, diverse New York City area college whose students are on a personal mission to get the most out of life by getting the most out of their education. Our institution is an independent, coeducational college that offers more than 90 undergraduate and graduate degree and certificate programs within five schools: Business, Education, Health and Natural Sciences, Liberal Arts and Social and Behavioral Sciences. Mercy College’s efforts in these programs have been recognized over the last several years. As a federally designated Hispanic Serving Institution (HSI), Mercy College has been honored by being ranked nationally among the top colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU).

Mercy College was further recognized by HACU as a national leader in awarding bachelor’s degrees to Hispanics in several disciplines, including Psychology, Sociology and Business. Additionally, to support our diverse student body, Mercy College has pursued and been awarded a number of federal grants which enable us to better develop and deliver services to our students. As a Hispanic Serving Institution, Mercy College is proud to be recognized as an institution which helps under-served students to achieve their educational aspirations. Westchester Magazine has also named Mercy College the Best College in Westchester county in 2019 and 2020. The vibrancy of the College culture is sustained by a diverse student body from around the region. Enrollment, including full-time and part-time undergraduates and graduates is approximately 10,557; The College offers campuses in Dobbs Ferry, Bronx, Manhattan as well as online offerings.

At Mercy College, we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

OUR MISSION:

Mercy College is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.

EEO Statement

Mercy College is an equal opportunity employer. Mercy College actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups, and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, genetic information, disability, or protected veteran status. .

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