Degree Apprenticeship Support Officer at Aston University

Location: Aston University Main Campus

Contract Type: Fixed Term (18 months)

Closing Date: 23.59 hours BST on Sunday 25 September 2022

Interview Date: Monday 17 October 2022

The College of Business and Social Sciences is seeking a highly motivated and experienced administrator to provide full and comprehensive administrative support for its Undergraduate Degree Apprenticeship Programs.

These Programs are delivered mainly on-line with some on-campus attendance and you will be required to manage the processes involved in the operational delivery of Level 6 Degree Apprenticeships, including the organization of course related events such as student induction and on-campus study. days. The role will involve the administration of all examinations and assessments activities including preparation for and servicing of Examination Boards on a regular basis. You will work closely with the Degree Apprenticeship Program Directors to ensure the provision of high levels of service to students studying on the DA Programs and to provide advice and guidance on all regulatory and administrative matters relating to the delivery of our Degree Apprenticeship courses.

You will work as part of a wider team administering BSS MBA, Postgraduate Degree Apprenticeship and Online Programs and you will be expected to provide help and assistance with the administration of these Programs as and when necessary.

The successful candidate should be educated to degree level or equivalent and have experience of working in an administrative role in the HE sector, ideally with both student support and exams and assessments related knowledge. Excellent written and verbal skills are essential for the role, along with a proven track record of working in a customer focused position and event planning. The ability to work flexibly is essential as is the ability to manage tasks and responsibilities with minimal supervision.

A high level of computer literacy with proficiency in standard office packages is required. Experience of working with SITS, Blackboard VLE and Collaborate is also desirable.

For informal discussions relating to this post please contact Mel Neale, Non-standard Programs Lead (Operations) on or Amy Hart, Non-standard Programs Lead (Student Experience) on

Anonymous shortlisting will be carried out for this role as part of Aston University’s commitment to equality and diversity and ensuring a fair and consistent approach to recruitment. Personal details that are included on application forms, including the candidate’s name and address will not be disclosed to the shortlisting panel. We kindly ask that candidates do not send CVs or cover letters as these will not be considered.

Further details: Job Details University Information

Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We are committed to the principles of the Athena SWAN Charter, recognized by a silver award, and we are a Disability Confident Employer Level 2. We strive to have robust inclusivity strategies in place, including race and sexual orientation, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit:

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

If you require the job details document or an application form in an alternative format please contact the recruitment team at


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